Shipping & Returns

PAYMENT OPTIONS

We offer a range of payment options.

* CREDIT CARD via EWAY.

This is a secure system to collect your credit card details. After you place your order, you will be sent a confirmation email stating that the order has been processed and your payment was completed. 

* DIRECT DEPOSIT

You can deposit the funds for your order into our bank account. Details of our bank account details will be displayed during the checkout process and on the invoice.

* PAYPAL

If you have a PAYPAL account, you can use this to pay for your order.

* LAYBY

We offer an 8 week layby. Minimum purchase is $100, deposit is 20% and replayments need to be made every 2 weeks. To organise a layby, please contact us directly via our CONTACT US link

DELIVERY INFORMATION

We use AUSTRALIA POST for all our orders. The price of delivery depends on how large your order is. We TRY to make postage as cheap as possible!

FREE DELIVERY ON ORDERS OVER $160

WE DO NOT DO INTERNATIONAL ORDERS.

REGULAR POST (2-10 working days)

0-100g: $1.40

101-150g: $3.20

151- 500g: $6.10

501 - 3000g: $10.40

3000g + : $12.00

EXPRESS POST (2-3 working days)

0-500g: $8.50

501- 3000g : $11.80

3000g + : $15.00

Please Note: All post comes unregistered and is left at your door should you not be home. Totally Mums and Bubs is not liable for any lost parcels by Australia Post. Should you wish your order to be sent REGISTERED POST where full insurance is offered and signature is required on delivery, please contact us. 

FREE EXPRESS POST OFFER FOR ISOKI NAPPY BAGS

We offer FREE EXPRESS POST for all our ISOKI NAPPY BAGS.

These Nappy Bags are sent via EXPRESS POST BAGS and are not insured and are left at the door should no one be home. For this reason we recommend that if you are not going to be home, please arrange delivery to you/your partners work place.

Totally Mums and Bubs will NOT be liable for any Nappy Bag being stolen or misplaced. Should you wish for your Nappy Bag to be insured and sent Registered Post, please let us know and an additional payment of $10 will be required to pay for Insurance and for Registered Post. Signature is required on delivery of a Registered Post Item.